Privacy Policy
Effective date: 10 November 2026
At Cysegua, accessible through our website, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, contact us or use our services. It also describes your rights under applicable data protection laws, including the General Data Protection Regulation (GDPR), where applicable.
Data Collection
We may collect personal information that you voluntarily provide when you contact us, submit an enquiry, subscribe to communications or otherwise interact with our website. Depending on how you use the website, the information collected may include:
- Your name and contact details;
- Your email address, telephone number and postal address;
- The contents of messages, enquiries or other information you send to us;
- Technical information, such as your IP address, browser type, device information and operating system;
- Information about how you use and navigate our website.
We do not intentionally collect sensitive personal data unless it is necessary for a specific purpose and provided with an appropriate legal basis. We ask that you avoid sending sensitive information through general contact forms or email unless specifically requested.
Use of Data
We use personal information only for legitimate and relevant purposes. These purposes may include:
- Responding to your questions, requests or correspondence;
- Providing, maintaining and improving our website and services;
- Managing business and customer relationships;
- Sending service-related communications where necessary;
- Monitoring website performance, security and reliability;
- Complying with legal, regulatory and administrative obligations; and
- Preventing fraud, misuse, unauthorised access and other unlawful activity.
Where required by law, we rely on an appropriate legal basis for processing personal data. This may include your consent, the performance of a contract, compliance with a legal obligation or our legitimate interests, provided those interests do not override your fundamental rights and freedoms.
Cookies
Our website may use cookies and similar technologies to support essential functions, remember preferences, understand website traffic and improve user experience. Cookies are small text files placed on your device when you visit a website.
Some cookies may be strictly necessary for the website to operate. Other cookies, such as analytics or preference cookies, may be used only where permitted by applicable law and, where required, with your consent. You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the availability or functionality of parts of the website.
Third-Party Links
Our website may contain links to third-party websites, platforms or services, including social media services. These links are provided for convenience and do not mean that we endorse or control the content, security or privacy practices of those third parties.
When you leave our website, the third party may collect and process your information according to its own privacy policy and terms. We encourage you to review those policies before providing personal information. Our social media presence may include a link to X at https://x.com/.
Security
We take reasonable technical and organisational measures to protect personal information against accidental loss, unauthorised access, alteration, disclosure or destruction. These measures may include access controls, secure communications and appropriate administrative procedures.
However, no method of transmission or electronic storage is completely secure. Accordingly, we cannot guarantee absolute security, and you should take reasonable steps to protect your own devices, accounts and communications.
User Rights
Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:
- Request access to the personal data we hold about you;
- Request correction of inaccurate or incomplete information;
- Request deletion of your personal data in certain circumstances;
- Request restriction of processing in certain circumstances;
- Object to processing based on legitimate interests or direct marketing;
- Withdraw consent where processing is based on consent; and
- Request the transfer of certain information in a structured, commonly used format.
To exercise a right, please contact us using the details below. We may need to verify your identity before completing a request. You may also have the right to lodge a complaint with the relevant data protection authority, including the Data Protection Commission in Ireland.
Contact
If you have questions about this Privacy Policy, wish to exercise your data protection rights or want further information about how we handle personal data, please contact us:
- Email: help@cysegua.com
- Phone: +353 36 3163229
- Address: 101 River Road, Ireland
We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. Any revised version will be published on this page with an updated effective date.